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Tips for Providing Excellent Customer Service

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Don’t you just love it when you visit a restaurant and they treat you like royalty? Even the little things, like asking how your...

july, 2020

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Diriya Biz video series on Diriya.lk aims to equip all stakeholders of Micro, Small and Medium Enterprises with knowledge on business concepts, theories and best practices, thereby giving their businesses a boost in the journey toward success.

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    Finance

    Financial Ratios

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    If you are about to approach a bank or an investor who wants to invest in your business, you need to show him that...

    Towards Better Procurement

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    Among the many costs that you hope to minimize when engaging in a business, procurement is probably one of the most important factors that...

    Importance of Liquidity

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    What is liquidity? In simple words, liquidity is the ease of converting an asset into cash. Depending on the market and the nature of the...

    Marketing

    Customer Satisfaction Survey

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    Businesses often have to spend their energy, time and money to attract new customers at instances where the current customers are lost due to...

    Be on your A-game when it comes to Social Media Marketing

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    It’s all about social media nowadays. Need to promote your product? Use Social media. Need to create brand awareness? Use social media. Need to...

    Tips for Providing Excellent Customer Service

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    Don’t you just love it when you visit a restaurant and they treat you like royalty? Even the little things, like asking how your...

    Diriya Inspire

    Diriya Inspire video series on Diriya.lk aims to inspire budding enterprises by sharing the success stories of successful entrepreneurs and businesses, also focusing on how they could overcome failures and challenges.

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    Latest Articles

    Family Business and Associated Issues

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    A family business is one of the oldest forms of businesses. It revolves around the members of one family, so it is an intersection...

    Governance of a family business

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    The success of a family business revolves around the changing dynamics of not only the business but also the family. Family members may have...

    Adopting Right Governance Structures According to the Maturity of Your Family...

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    In the initial stage of your company or your business, most of the governing decisions are taken by the owner itself. However, with the...

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